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FAQ Frequently Asked Questions

Licensing and upgrading from the old QA Distiller

The license server of the current version will be active until April 30th, 2020. It will be deactivated on May 1st, 2020.
Upgrades are free of charge and can be downloaded from this website. You can find the latest version of QA Distiller here.
Upon running QA Distiller the first time you need to fill out a form with your name, first name and e-mail address. From then on you are free to use the software. Note that you need a working internet connection to use QA Distiller.
All data and settings are automatically implemented in the free QA Distiller, so you don’t need to migrate anything.
You can use the free QA Distiller on as many computers as you want. You only need to complete the first-time registration if you run QA Distiller on another system.
Upon updating to the free QA Distiller you will be asked to fill out the registration form. You can use QA Distiller as normal afterwards.
Yamagata Europe offers free support for basic functions. Extended support (e.g. extensive installation support, creation of regular expressions) will be billed starting at €400 flat fee for half a business day’s work. Contact Yamagata Europe for more information.


The free QA Distiller offers the same functions of what was previously our Professional License. This means you have the same QA settings and features for all languages as before. You can find an overview of all QA Distiller features here.
Probably not. QA Distiller is a software solution that compares target text against source text and reports errors based on certain algorithms. It's up to you to determine whether they're genuine or not. To reduce noise, you can filter out errors using the wrench icon or regular expressions.

The Untranslatable feature works in a different way. The items in these lists are considered okay to be left untranslated and will not produce a forgotten or partially forgotten translation error. QA Distiller does not check if they are left as in the source; it is a feature to reduce false positives.


You can use this feature to add terms like Windows XP, Windows Media Center, ... so you no longer get forgotten errors on them.

If you want to check if terms have been left untranslated, you can either use a dictionary or regular expressions.

Why yes! If you select Settings > File Settings > TTX or Settings > File Settings > XLIFF, you can choose to ignore segments based on their match rate or status.

QA Distiller only counts the number of quotation marks if they are valid for that language, i.e. if they are specified in the language settings.


If straight quotation marks are used in the English source, and the language settings for English only specify curly quotation marks, these straight quotation marks are not counted and QA Distiller thinks there are none in the source. If the correct quotation marks are then used in the target, QA Distiller will report that the target has more quotation marks than the source.

You can solve this by adding straight quotation marks to the English language setting.

You can manually check for updates via Help > Check for updates. You can also configure QA Distiller to automatically check for updates via File > Setup > Update.

All major updates are also communicated via e-mail and on our Twitter and LinkedIn page. On Twitter and LinkedIn you will also be notified of smaller updates and other news.

QA Distiller uses so-called user lists to store customized settings. These are normal windows folders with a set of configuration files. You can find all the juicy details here: How to set up and use profiles.

There are some workarounds but stemming is not available.
HIja' (Yes), Klingon speakers can now scan their bilingual files for the intrusion of filthy Romulan characters and also purge them from alphanumerical Borg-isms. Viewing Klingon characters is possible if you install the un-cloaking font Code2000. Klingon is represented by the mighty language code TLH.

End-user license agreement (EULA)

The product is protected by Copyright Law. Yamagata Europe retains the title to and ownership of the Product. You are licensed to use this Product on the following terms and conditions:

LICENSE - The licensee is defined as the individual or company utilizing the Software Product. Yamagata Europe hereby grants the licensee a nonexclusive license authorizing the licensee to use the enclosed Product on one computer at a time. The licensee is also permitted to distribute this product to one, and only one web server to host the Program. Please contact Yamagata Europe if you require additional licenses. Use of this product by more than one individual or by anyone other than the licensee terminates, without notification, this license and the right to use this product.

YOU MAY NOT: Distribute, rent, sub-license or otherwise make available to others the software or documentation or copies thereof, except as expressly permitted in this License without prior written consent from Yamagata Europe. In the case of an authorized transfer, the transferee must agree to be bound by the terms and conditions of this License Agreement.

RESTRICTIONS: - You may use this Product in your business as long as:
The software user must be registered with Yamagata Europe in order to receive support or distribution rights.
You may not remove any proprietary notices, labels, trademarks on the software or documentation.
You may not modify, de-compile, disassemble, reverse engineer or translate the software.

TERM - You may terminate your License and this Agreement at anytime by destroying all copies of the Product and Product Documentation. They will also terminate automatically if you fail to comply with any term or condition in this Agreement.

LIMITED WARRANTY - This software and documentation are licensed "as is" without any warranty as to their performance, merchantability or fitness for any particular purpose. The licensee assumes the entire risk as to the quality and performance of the software. In no event shall Yamagata Europe or anyone else who has been involved in the creation, development, production, or delivery of this software be liable for any direct, incidental or consequential damages, such as, but not limited to, loss of anticipated profits, benefits, use, or data resulting from the use of this software, or arising out of any breach of warranty.